Here’s how to get in touch with us. (You can also check our FAQs, if you’d prefer.)
Fetch is brought to you by Ocado, so customer queries are handled by our joint Customer Service team.
firstname.lastname@example.org It may take up to 72 hours to get a response
For all press enquiries please contact us at: email@example.com
0345 600 6070
We are open 5:30am to midnight,
7 days a week
Speciality Stores Limited, Freepost 13498, PO BOX 362, Hatfield, AL9 7BR
Fetch Pet Insurance
Want to find out about insuring your pet, or making a claim? Use these details.
Please allow 2 working days for a response.
0330 123 0080
Our claims line is open 24/7.
Fetch Pet Insurance, 4th Floor, Clarendon House, Victoria Avenue, Harrogate HG1 1JD