Delivery Options

When you place an order at Fetch you’ll always be given a one hour delivery slot so you know exactly when your order is going to arrive. So no more waiting in all day for your deliveries – hoorah!

All returns are completely FREE. For more information please see our full Returns Policy.

Nominated 1 Hour Delivery

Pick a one-hour delivery slot of your choice, seven days a week. This option is FREE when you spend £29 or more, or just £2.99 if you spend less. We hitch a lift on Ocado's delivery rounds so we benefit from their specialist delivery network. Therefore, you can also choose to get your pet supplies delivered for free at the same time as your Ocado groceries. We can even leave your Fetch items in a safe place if you tell us in the 'Driver Instructions' box at the end of the checkout process (remember we're not responsible for any shopping delivered when you're not home).

Next Day Delivery

Depending on booking slot availability and your delivery address, your order may be delivered to you via courier. Simply order by 3pm for Next Day Delivery. If you order after this time, your order will be delivered the very next working day. Your order will be delivered in a one hour slot between 8am-8pm Monday to Saturday and 9am-5pm Sunday. This option is FREE when you spend £29 or more, or just £2.99 if you spend less.

Attach your order to your Ocado delivery

Once you’ve checked out on Ocado simply place your Fetch order. You’ll be prompted to add your order to your Ocado delivery as you check out. There is no minimum spend and no additional delivery charge.

All returns are completely FREE. For more information please see our full Returns Policy.