Veterinary Medicines Process

When supplying some medicines, we're required by law to first ask certain questions to make sure the product is completely right for your pet. If the product isn't right - for example if your pet doesn't meet the weight, age or species requirements - you won't be able to add it to your basket.

Please read our Veterinary Medicine Terms and Conditions for more details. And if at any point you're unsure whether a product is suitable for your pet, it's always best to consult your vet.

Here's what'll happen when you go to add any of our veterinary medicines to your basket:

You'll know you're looking at a veterinary medicine if you see the above message on the product page.

When you click 'Add to Basket' on a veterinary medicine, a pop-up box containing some statements will appear. The first statement outlines the intended use and recipient of the medication. Please tick the boxes that apply to you. The product will only be added to your basket if all boxes are ticked.

To find out more about the veterinary medicine you want to buy, click through to the info sheet or take a look at the Veterinary Medicines Directorate.